 |
E-Demonstrations > Customer Service
One of a number of short digital learning resource modules that make up the customer service unit.
By completing this module you will able to:
- Identify the reasons why customer sevice is so important
- Identify internal and external customers
- Identify why listening to customers is so important
- Deal with complaints
To view the QTP Quicktips © learning materials below you need to have Adobe Flash Player installed.
|
< back to previous page | back to top ^ |